• 20 Pine Avenue, Kempton Park, Gauteng, ZA
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PRE-ADMISSIONS

Visiting Hours

Starting 14 October 2021 Visiting hours are restricted to:

Wards:

10h00 – 11h00 and
15h00 – 16h00

ICU/High Care:

10h30 – 11h00 and
15h30 – 16h00

The health and safety of our patients, visitors, employees, and our community remain a top priority and therefor, in line with the increase in Covid-19 numbers, we have revised our visiting hours.

Visitor Survey
South Wing Entrance

Covid-19 Areas

No visiting is permitted to this zone as well as areas where patients who are suspected to have covid-19 are being treated.

Critically ill patients

Family visitation may be allowed subject to special arrangements with the Matron on duty.

Non Covid-19 Areas

The general criteria for visiting are:

General Wards

One visitor per day for a maximum of 30 minute. Family to decide who is the dedicated visitor.

Paediatric Unit

One parent with a negative Covid-19 test will be permitted to sleep in with admitted paediatric patient. The other parent will be permitted to visit for 30 min per day and/or on discretion of the Matron on duty.

Paediatric ICU

No parents can sleep in. One parent can stay in the ward for the day (with a negative covid-19 test) and the other parent can visit in the afternoon.
The only time both parents are allowed in the unit is when the child goes for surgery.

Nursery and Neonatal ICU

One parent may visit once a day. The duration of the visit will be at the discretion of the unit manager. 

For the Medical ward, Surgical ward, High Care Unit and Surgical ICU:

1 Visitor per patient per visiting time only from 10h30 – 11h00 and 15h30 – 16h00

Confinement - partner support in theatre/labour ward

Please liaise with the Matron / Maternity Unit Manager

Maternity ward

The husband/partner who have a current negative COVID-19 test can sleep over with the wife until the first day after the baby was born. There after he must stick to normal visiting hours as for the General wards. If the father does not have a current negative COVID-19 test, he will not be allowed to sleep over and will only visit as per general wards arrangement.

Important information to all visitors

By adhering to the guidelines below during your visit, you will be doing your best to keep your family member, other patients, and staff safe:

  • Visitor must undergo the symptom, temperature screening upon arrival and to perform hand hygiene. Masks are required to be worn in such a way that they cover the visitor’s nose and mouth.
  • If a visitor does not pass the screening process or does not follow hospital protocols which include practicing hand hygiene, wearing of masks and adhering to social or physical distancing, they will not be allowed to visit.
  • Visitors are obliged to complete a symptom survey that is available on the website. The survey can be completed prior to the visit. On completion of the symptom survey, a visitor access pass notification is sent to your mobile to grant access to the hospital.
  • If a visitor is unable to complete the symptom survey prior to the visit, it can be completed at the entrance of the hospital. Visitors to kindly arrive a few minutes earlier to prevent queuing delays.
  • Visitors are requested to sanitize their hands before entering a unit and after visitation.
  • Comply with any other protective measures (such as protective clothing) as may be required in a particular unit and requested by the unit employees.
  • Respect other visitors, patients, doctors, and employees by observing appropriate social distancing.
  • Not visit other areas of the hospital but leave immediately after the visit. (Visitation in the coffee shop is allowed subject to the appropriate restrictions.)
  • Visitors must be 18 years old or older, expect in special circumstances.
  • Hospital Management reserves the right to change the visiting policy at any time.
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