PATIENT INFORMATION
 

ArwypWe realise that being admitted to hospital can be a stressful and uncertain time for you and your loved ones. We are committed to making your stay as pleasant and comfortable as possible. This information brochure is therefore designed to provide you with essential information needed to do so.

 

 

 
 
A. GENERAL
What is Arwyp?
Arwyp Medical Centre is a private hospital which offers its customers state-of-the-art health care in comfortable surroundings whilst providing the highest level of medical skill and expertise.
 
Where do I find Arwyp?
  • Physical address is 20 Pine Avenue, Kempton Park
  • Admission entrance is located on the ground floor of the hospital at the Pine Street entrance
  • Web site is http://www.arwyp.com
  • Contact number 011 922 1000
 
What patient facilities does Arwyp offer?
Wards
  • All wards are equipped with a television set at each bed. Access is provided to the public broadcast channels (SABC) plus M-Net. Earphones for the televisions are available from the 24 hour pharmacy.
  • All general wards have access to bathrooms for communal use by the patients in that ward.
 
Private rooms
  • A limited number of private (single-bed) rooms are available, most of which have en suite bathrooms. We will endeavour to accommodate patients requesting a private ward, subject to availability.
  • Please note that private ward tariffs are normally not covered by medical aid schemes and the difference, which is for your account, must be agreed upon at the time of admission. This account must be settled on admission.
  • Telephones are supplied on request to patients in private and semi-private wards. The patient is responsible for the cost of all calls made from the allocated telephone line. This account must be settled on discharge.
 
Catering

We take great pride in providing our patients with freshly cooked meals based on sound nutritional principles. An á la carte menu, compiled by a team of dieticians and qualified chefs, is offered to patients on a daily basis. A 'Chef's Special' is offered daily, the details of which are available from the ward hostess. We cater for all appetites and are able to prepare specific diets, as prescribed by your doctor or dietician.

All meals are freshly prepared in the hospital's kitchen, with the exception of Kosher and Halaal meals, which are supplied by outside caterers. As these meals are delivered to the hospital, it sometimes happens that they arrive later than the scheduled meal times. On request, a small fruit platter will be served in the interim. Should you be admitted over a weekend or on a Jewish holiday when the external suppliers are not available, frozen kosher meals
are available.

 
We trust that this information will help to make your stay at Arwyp Medical Centre easier. Please remember that our dedicated staff members are committed to helping you at all times. A unit manager is in charge of each of the hospital's wards. Please feel free to communicate any concerns or additional equirements to him or her during your stay. The management and staff wish you a comfortable stay and a speedy recovery.
 
 
Click here to download/view our Patients' Brochure
 
Admission in Advance
[click here to complete our online admissions form]