Arwyp Medical Centre is a private hospital which offers its customers state-of-the-art health care in comfortable surroundings whilst providing the highest level of medical skill and expertise.

Procedure for patients belonging to a registered medical aid fund:
Arrange with your medical aid for a medical aid authorization number regarding your hospitalisation. This may take some time, so ensure that you initiate the procedure well in advance. Admission without such authorization can have serious financial implications. A motivational letter is often required by the medical aid fund for certain procedures. This letter must be obtained from your doctor, prior to admission.

• costs that will be covered
• authorization regarding hospitalisation, e.g. length of stay allowed
• maximum benefits or exclusions/co-payments/levies which might be applicable
• benefit restrictions regarding prosthesis and instrumentation

Procedure for patients not belonging to a medical aid fund:
Patients must obtain a written quotation from the case managers before admission. 

Case managers:  011-922-1371/1510/1511/1512
Queries: Tel: 011-922-1251

Important information for all patients
The hospital account does not include any other incurred costs e.g. for services rendered by your doctor, anaesthetist, radiologist, pathologist etc. Please contact the hospital regarding advance payments prior to your admission.

Before being admitted to the hospital
A pre-admission form must be completed and handed in at reception 24 hours before admission or can be faxed through to the admissions department on
011-922-1109 office hours or 011-394-4540 on weekends.
Unless otherwise instructed by your doctor, do not eat or drink anything for at least 6 hours prior to admission.

If you have a cold, fever, rash or if you are simply not feeling well, contact your doctor immediately as he may wish to postpone your operation.

On admission
On admission to the hospital, please remember to bring the following

• medical aid membership card
• medical aid authorization number
• identity document of principal member
• chronic medication
• x-rays relevant to treatment if available
• comfortable sleepwear, a light dressing gown, slippers and toiletries – try to keep these items down to a minimum. The hospital supplies the necessary linen and theatre clothes.
• patients younger than 18 must be accompanied by an adult on admission and discharge. Written consent for administering of anaesthetics and liability for payment must be provided by parent or guardian on admission of the patient.
• patients are advised not to bring any jewellery, valuable articles or large amounts of money along as the hospital cannot take any responsibility for the safekeeping of any of these articles. Should you require items such as a cellphone, ask a family member or friend to bring them to you once you have settled down after the operation. Once again, however, the hospital cannot take responsibility should any item go missing. Firearms may not be brought into the hospital. Please hand them in at security for safekeeping.

• Please set aside the whole day to ensure there is no misunderstanding regarding the expected duration of your stay.
• Please prepare yourself for a waiting period and bring reading matter or something to keep yourself occupied.
• After your operation you will recuperate in the ward. The minimum period of stay will be one and a half hours and can be extended depending on your reaction to anaesthetic and the type of procedure performed.

• Baby's father 07h00 – 21h00 (no facilities available for fathers to stay overnight)
• Grandparents 15h00 – 16h00 & 19h00 – 20h00